Mohan18-hub/AI-Railway-Madad-Platfrom ? reverse-engineered prompt

Build me a full railway complaint and support platform called RailMadad AI.

I want people to be able to sign in with OTP, or continue as a guest, file a complaint, track its status, and get help from an AI chatbot. The app should automatically sort complaints by category and severity, and show a simple dashboard with useful stats and recent tickets. If possible, make the support experience feel fast and modern, with live updates when a complaint changes status.

Use a React frontend with a clean, friendly UI, and a FastAPI backend connected to PostgreSQL. Include the basic auth flow, complaint registration, complaint tracking, AI classification, severity detection, and a chatbot style help section. Set it up so background jobs can run for AI processing, and make the project easy to start locally with Docker. If you need to check current docs for anything, go ahead and look them up online.