Vedant-Indulkar/JANSEVA---A_Public_Grievance_Platform ? reverse-engineered prompt

Build me a simple public grievance platform called JANSEVA where citizens can submit complaints, see their status, and keep track of what they reported.

I want a clean frontend where a user can write a grievance, choose a category if needed, and submit it easily. On the backend, store the complaints, show a list of submitted issues, and make it possible to review them later. If there is an existing trained model in the project, use it to help classify or route grievances automatically so the right department can handle them faster.

Make the whole thing feel like a real civic service app, with a straightforward layout and basic pages for submitting, viewing, and managing grievances. If any setup details are unclear, look up current docs online if you need to and wire up whatever is already in the project so it runs smoothly end to end.