anant-lad/EasyMyTicket ? reverse-engineered prompt

Build me a ticket intake and classification app for IT support.

I want a FastAPI backend where I can submit a ticket with a title, description, user id, and due date, and it automatically analyzes the text, pulls out useful details, classifies the issue, and stores everything in PostgreSQL. It should generate a ticket number, show the extracted metadata and classification result, and find similar past tickets so support staff can spot patterns quickly.

Please also include the parts for assigning tickets to technicians based on skills and workload, tracking technician status, and sending email updates to users and technicians when ticket status changes. There should be a way to search through new, closed, and resolved tickets using semantic similarity too.

Use environment variables for all secrets, connect to a local PostgreSQL database, and make it easy to run from the command line with API docs available in the browser. If you need current library details, look them up online first.