epolus/nova-suite ? reverse-engineered prompt

Build me an open source IT service management app that feels like a real internal support platform.

I want an employee self service portal where people can search services, submit requests, track status, and see their tasks. It should also have incident management for the support team, with ticket states, priorities, assignment, comments, work notes, and SLA tracking. Add a CMDB view for configuration items, relationships, and impact tracing.

I also need an admin area where I can manage users, departments, service catalog items, workflows, SLAs, and system settings like branding and roles. Support multi tenant data separation, secure login, and SSO if possible. If it makes sense, include a simple AI helper for searching the catalog, suggesting knowledge base articles, and drafting incidents, but keep it safe and confirm before creating or changing anything.

Make it easy to run locally with Docker Compose and use modern, clean UI styling. If you need to check current docs for any libraries or setup details, go ahead and look them up online.