itanishqshelar/civicconnect ? reverse-engineered prompt

Build me a civic grievance app where citizens can submit complaints in plain language, drop a pin on a map, and see their complaint get categorized, urgency scored, checked for duplicates, and automatically sent to the right department based on both the issue and the location.

I want a simple citizen portal for signup, login, filing complaints, and tracking status, plus an authority dashboard that shows assigned complaints, hot spots on a live map, and basic analytics. Use a database with proper location support so routing can work by ward or city department, and make the system support roles for regular users, authority users, and admins.

Please wire the whole flow end to end, from the front end form to the API to the AI classification and duplicate detection, then saving everything in the database. If you need current docs for any library or platform, look them up online. Keep the UI clean and practical, and make it feel like a real government service people can actually use.