saimurali03/HomeCredit_Voice_Agent ? reverse-engineered prompt

Build me a voice agent for Home Credit that can handle a preliminary qualification call for a Loan Against Property offer.

It should speak in professional English, explain that the customer may be eligible for up to ₹75 lakh, and then ask the right questions to check if they qualify. I need it to collect property type, ownership, whether they have the original property documents, requested loan amount, occupation, how the income is received, approximate market value, and preferred repayment tenure.

Please make it handle common real call situations like unclear answers, interruptions, out of order replies, busy customers, callback requests, existing loan and balance transfer cases, and immediate disqualification when something does not fit. If the customer asks for more than ₹75 lakh, it should clearly explain the limit and ask if they still want to proceed with ₹75 lakh.

Do not guess uncertain answers, and do not promise final approval, interest rate, or guaranteed disbursement. Only confirm preliminary qualification after all required details are clearly validated, then hand off to a senior loan expert. If you need to, look up the current Retell docs online.