unnatiag13/Resolve ? reverse-engineered prompt

Build me a working prototype of ResolveAI, a system that takes a complaint or service request in plain language, understands what it means, and turns it into a structured ticket.

I want a simple web app where someone can submit requests like water outage, Wi fi issue, or a broken projector, and the app should classify the issue, set a priority, assign the right department, calculate an SLA, and save everything in Notion. It should also keep a clear log of what happened to each request, like created, analyzed, assigned, reminded, escalated, resolved, and closed.

Please make the experience feel like an autonomous request tracking tool, not just a form. Include a basic dashboard to view requests and their status, and set it up so the backend can use Gemini for understanding the request and Notion as the storage layer. If anything is unclear, make reasonable assumptions and look up current docs online if you need to.