vanisurada/ResolveNow-Your-Platform-for-Online-Complaints ? reverse-engineered prompt

Build me a full stack complaint management app called ResolveNow where people can sign up, log in, and submit complaints online.

I want users to be able to file a complaint, see the status of their own complaints, and follow the progress until it gets resolved. Include secure authentication with JWT, and make sure different roles have different access, like a normal user versus an admin or support staff who can review and update complaints.

Make the app feel simple and clean on both the frontend and backend. The frontend should be a React app with a polished dashboard style experience, and the backend should handle users, complaints, and real time updates if possible so status changes can be seen quickly. Use MongoDB for storing the data and set it up so I can run it locally with a backend on port 5000 and a frontend that connects to it.

If you need to check current docs for anything, go ahead and look them up online.